People Management: Leading with Confidence and Empathy

How Janice Bryant Howroyd's Built a Thriving Team of Thousands with Just a $900 Loan

Building and leading a team is one of the most important aspects of business growth, and Janice Bryant Howroyd’s story serves as an inspiring example. She grew ActOne Group, one of the largest minority-woman-owned staffing firms in the U.S., into a billion-dollar business by focusing on people management. But successful people management goes beyond hiring the right people—it’s about cultivating a culture of trust, empowerment, and growth. As a fractional COO, I help CEOs build strong, capable teams and implement people management systems that foster success.

The Power of Building Strong Teams:

Janice Bryant Howroyd’s ability to build a high-performing team has been key to her success. She understands that businesses grow when their teams are aligned, motivated, and committed. Similarly, I work with my clients to develop clear people management systems that attract the right talent, create a cohesive company culture, and support team growth. As a fractional COO, I help business owners set up onboarding systems, training programs, and team-building processes that align with their goals and values.

Empathy in Leadership:

Janice exemplifies leadership with empathy, balancing high standards with compassion. She listens to her team, understands their needs, and ensures they feel supported. This empathetic leadership has been one of the driving forces behind ActOne Group’s success. As a fractional COO, I help my clients implement leadership strategies that emphasize empathy, clear communication, and support. By fostering a positive workplace culture and nurturing employee well-being, your team will be motivated to give their best.

Effective Communication & Delegation:

One of the cornerstones of successful people management is clear, effective communication. Janice’s approach to communication ensures that everyone is on the same page, which is essential for achieving business goals. I help clients put effective communication systems in place, ensuring that all team members understand their roles, responsibilities, and expectations. I also specialize in creating delegation frameworks that allow business owners to step back from day-to-day operations and focus on high-level strategy.

The Takeaway:

Building and leading a successful team requires more than just hiring the right people—it’s about fostering an environment of trust, empathy, and empowerment. Just like Janice Bryant Howroyd did with ActOne Group, you can build a high-performing team that drives your business forward. By implementing people management systems that attract the right talent, promote effective communication, and prioritize empathy in leadership, you set the stage for business growth.

As a fractional COO, I work with business owners like you to put these systems in place—helping you delegate effectively, communicate clearly, and cultivate a team that is aligned with your vision and motivated to help you reach your goals.

Ready to take your people management strategies to the next level and build a high-performing team that supports your business growth?

I have something special for you!

Secure my FREE 25 for 25 Series Checklist to help you identify potential problems in your business and create actionable solutions for success. I share 25 key indicators across each of the four pillars of business management—Data Management, People Management, Operations Management, and Project Management to help you optimize your backend so you can maximize your profits and reclaim your time.

🎯 Secure your FREE access now and start taking steps toward empowering your team and scaling your business!

👉 Get FREE access to the 25 for 25 Series here

Let’s work together to build the team and systems that will help you thrive